FRIENDS AND FAMILY TEST ONLINE RESULTS

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.


FRIENDS & FAMILY TEST RESULTS

Select year:
  • 88% Recommended
  • 6% Neither / don't know
  • 6% Not recommended
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Nov 2019 000000
Oct 2019 000000
Sep 2019 100000
Aug 2019 000000
Jul 2019 000000
Jun 2019 000000
May 2019 300000
Apr 2019 100000
Mar 2019 200100
Feb 2019 011000
Jan 2019 000000
Dec 2018 200000
Nov 2018 500000
Oct 2018 2100021
Sep 2018 301001
Aug 2018 000000
Jul 2018 111000
Jun 2018 600000
May 2018 500010
Apr 2018 400000
Mar 2018 300000
Feb 2018 400010
Jan 2018 1000000

Patient feedback

We asked the question:
Any further comments?

Very impressed with good technology that wasn't over whelming. Friendly and helpful staff from phone answering to meeting and appointment. Thank you
Posted on: 31/05/2019

I have recommended the practice to 2 friends and they have already joined WSURGERY and are very happy with the service provided.
Posted on: 07/12/2018

Amazing practice, would highly recommend them to my family and friends.
Posted on: 30/10/2018

INDEX - FFT