FRIENDS AND FAMILY TEST ONLINE RESULTS

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.


FRIENDS & FAMILY TEST RESULTS

Select year:
  • 88% Recommended
  • 5% Neither / don't know
  • 7% Not recommended
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Jul 2021 000000
Jun 2021 300000
May 2021 000000
Apr 2021 000000
Mar 2021 000000
Feb 2021 100000
Jan 2021 100000
Dec 2020 100000
Nov 2020 000000
Oct 2020 000000
Sep 2020 000000
Aug 2020 000010
Jul 2020 000000
Jun 2020 000000
May 2020 000000
Apr 2020 000000
Mar 2020 200000
Feb 2020 000000
Jan 2020 100000
Dec 2019 000000
Nov 2019 000000
Oct 2019 100000
Sep 2019 600100
Aug 2019 000000
Jul 2019 000000
Jun 2019 000000
May 2019 300000
Apr 2019 100000
Mar 2019 200100
Feb 2019 011000
Jan 2019 000000
Dec 2018 200000
Nov 2018 500000
Oct 2018 2100021
Sep 2018 301001
Aug 2018 000000
Jul 2018 111000
Jun 2018 600000
May 2018 500010
Apr 2018 400000
Mar 2018 300000
Feb 2018 400010
Jan 2018 1000000

Patient feedback

We asked the question:
Any further comments?

Accessible Friendly Caring Compassionate Professional Feel very lucky to have Woodbury as my practice
Posted on: 23/06/2021

A very professional, caring and friendly surgery.
Posted on: 02/02/2021

Outstanding, I have been with the practice for over 30 years and have the staff friendly and supportive whether be receptionists, nurses, doctors etc. I have had a difficult 30 years and they have gone above and beyond their duty to help me. Thank you Woodbury Surgery
Posted on: 06/01/2021

My family have only ever experienced amazing & incredibly responsive care, for which we are very grateful!!!
Posted on: 14/12/2020

All contacts with clinicians and other staff of the highest calibre. Thank you all.
Posted on: 25/03/2020

I was asked to come into the practice for my routine bloods which are important to have checked regularly. I was extremely impressed with how the surgery and staff where dealing with seeing people during the outbreak of coronavirus. Everything was clearly signed and measures put in place to protect everyone and it ran so smoothly. Thank you very much
Posted on: 25/03/2020

Very impressed with good technology that wasn't over whelming. Friendly and helpful staff from phone answering to meeting and appointment. Thank you
Posted on: 31/05/2019

Amazing practice, would highly recommend them to my family and friends.
Posted on: 30/10/2018

INDEX - FFT